|2012-06-15 18:32:03 947|
I am now a U-verse customer and sesser.net has its first new IP in years. This all started from a wish to move the home phone base station from the nursery where the home run phone line comes in from outside. My first step was ordering a go phone from Amazon. That was a whole $15. I added $15 of airtime to the go phone and started the AT&T process to port my home number to it last Wednesday. The rep scheduled the port for Friday and told me to call DSL support to keep my service from lapsing. My phone call on Thursday went well and I was assured that my voice and internet accounts had been broken apart. A little after noon on Friday, an AT&T rep called me and finalized the port to the go phone. We tested calls both ways and everything was good. Twenty minutes later, my DSL was dead. So I called DSL support and entered support HELL. Nothing worked. Eventually I was sent back to account services and found out that I was a U-verse customer and no longer had DSL. Seems like the rep on Thursday lied to me. The saddest part of the story was that I had to wait on equipment and could not install it until Tuesday night. To keep up with our desire for the internet tubes, I added the hotspot feature to my iPhone for a few days. The modem came in and I got it set up Tuesday night. So far it is really nice. It actually seems faster. There is less latency on my ping times to campus so this has to be a little bit better at least.